PR GIST: ATTAINING AN EFFECTIVE COMMUNICATION PLAN?
The next step in every public relations process by which it operates after research is planning. Planning in Public Relations is essentially about making the concrete decisions about what needs to be done and the order in which it will be done as a response to a particular situation or in anticipation of something that might occur in future. Your analysis of the situation is the crucial beginning to the process. It is imperative that all involved-planner, clients, supervisors, key colleagues and the ultimate decision makers are in solid agreement about the nature of the opportunity or obstacle to be addressed.
The Public Relations practitioner takes a careful
and candid look at its internal environment (mission, performance and
resources), its public perception (reputation) and its external environment,
(competitors and opponents, as well as supporters). Strategic Planning provides
an objective technique for setting priorities among the various publics, helping
you select those most important on the particular issue or item being dealt
with.
Further, objectives must be set which is usually the
starting terms of programme outcomes instead of inputs. The public relations
practitioner will have to consider whether the objectives really address a
situation, it must be realistic and achievable and also if success can be
measured in meaningful terms.
Targeted audience should be specified, key publics
can be identified through research based on demographics. This step helps you
develop clear, specific and measurable objectives that identify the
organization's hoped-for impact on the awareness, acceptance and action of each
key public. A good deal of attention is given to objectives dealing with
acceptance of the message, because this is the most crucial area for public
relations and marketing communication strategists.
WHAT IS THE MESSAGE?
After determining the objectives of a programme plan,
the next activity to look at is the message. One key message conveyed to change
or reinforce mindsets. The practitioner makes various decisions about the
message, such as the sources to present the message to the key publics, the
content of the message, its tone and style, verbal and nonverbal cues, and
related issues.
A persuasive communication approach may be applied
for the ultimate purpose of designing a message. The message must draw
attention and be clear for the public to understand. It should also be
compelling enough.
A channel of communication becomes necessary to communicate
in line with the audience identified, which medium to use. It is imperative
that practitioners consider the use of several available media/channels with
simultaneous and synchronized approach of message delivery, so as to reach
their publics everywhere and every time. The practitioner must determine the
best ways to get his message across to their publics.
NOTE! The message must be intriguing
enough!
DAD Ideas.
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